If the remote is about a year old, the batteries could have lost charge and been completely drained. If you’ve recently changed the batteries in your remote, but it’s not working properly, the batteries may be dead. You can use several methods to unstick a button on your remote control. In this case, the problem lies with the stuck button rather than the remote not working. If your remote is stuck, you’ll notice that only one or two buttons work while the others don’t respond. ![]() This can cause the remote to not work properly, so you’ll want to check the buttons to see if any are stuck. If you’ve been pressing a button on the remote for too long, it could get stuck and remain depressed even after you stop pressing it. Check if the remote control is working with another TVīefore changing your remote's batteries, be sure that the problem is not due to a button being depressed or stuck.Check if any debris or dirt is blocking the infrared sensor on the remote or the TV.Check the batteries and replace them if necessary.In this case, you'll need to contact Samsung customer support for further assistance. If neither of these solutions solves the problem, there may be something wrong with the remote itself. ![]() Once both lights are flashing, release the buttons and the remote should be paired with the TV. Then, press and hold the pairing button on the remote until the pairing light on the remote starts flashing. Once you've found the button, press and hold it until the pairing light on the TV starts flashing. You'll need to find the pairing button to pair the remote with the TV.
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